
Last Updated: 20/03/2026
1. Acceptance of Terms
By accessing or using our services, you agree to be legally bound by these Terms.
2. Services
WelcomAi provides AI-powered tools including:
AI receptionists
Chatbots
Automations
Website systems
We reserve the right to modify, suspend, or discontinue any service at any time without liability.
3. No Guarantee of Results
You acknowledge that:
We do not guarantee revenue, leads, or business outcomes
Results vary based on numerous factors outside our control
Any projections or estimates are illustrative only.
4. AI Disclaimer (Critical Clause)
You expressly acknowledge:
AI systems may produce inaccurate, incomplete, or misleading outputs
Outputs are generated automatically without human review
You are solely responsible for verifying all outputs before use
WelcomAi disclaims all liability arising from reliance on AI-generated outputs.
5. Client Responsibilities
You agree to:
Provide accurate and lawful data
Ensure you have rights to all data submitted
Comply with all applicable laws (including privacy laws when using AI tools)
You are solely responsible for how AI outputs are used in your business.
6. Payments & Fees
Services are provided under agreed pricing structures
Payments must be made on time
Late or missed payments may result in suspension
All fees are non-refundable unless required by law or explicitly agreed in writing.
7. Intellectual Property
7.1 Ownership
All WelcomAi systems, software, and processes remain our exclusive property
7.2 Client Data
You retain ownership of your data
You grant us a licence to use it to provide and improve services
7.3 AI Outputs
Outputs are provided “as-is”
You may use outputs for your business
We make no guarantee of originality, accuracy, or fitness for purpose
8. Prohibited Use
You may not:
Use services for illegal or harmful purposes
Attempt to reverse engineer or copy our systems
Resell or exploit our services without permission
Use AI outputs in a misleading or deceptive manner
9. Suspension & Termination
We may suspend or terminate services immediately if:
You breach these Terms
Payments are overdue
There is suspected misuse or legal risk
No refunds will be provided upon termination for breach.
10. Limitation of Liability (Very Important)
To the maximum extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
We are not liable for loss of revenue, profits, or business opportunities
Our total liability is strictly limited to the amount paid by you in the previous 30 days
11. Indemnity
You agree to indemnify and hold WelcomAi harmless from any claims, damages, or losses arising from:
Your use of the services
Your misuse of AI outputs
Your breach of these Terms
12. Service Availability
We do not guarantee uninterrupted, secure, or error-free operation.
13. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
14. Dispute Resolution
Any disputes will be resolved:
First through good-faith negotiation
Then through courts located in New South Wales
15. Changes to Terms
We may update these Terms at any time. Continued use constitutes acceptance.
16. Contact
WelcomAi
Maroubra NSW, Australia
Email: [email protected]
Website: welcomai.com.au